Last Updated: 3rd July 2026 

Resurgens Medical LLC

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

1. Who This Notice Applies To

This Notice describes the privacy practices of Resurgens Medical LLC (the “Practice,” “we,” “us,” or “our”), a Florida-licensed health care clinic delivering care exclusively through telehealth. And Simonetti Medical PLLC (the “Practice,” “we,” “us,” or “our”), a provider owned clinic operating in conjunction with the Resurgens Medical branding and advertising via Resurgens MSO LLC. It applies to all protected health information (“PHI”) created or received by the Practice, by members of our workforce, and by the business associates who perform functions on our behalf.

We are required by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and its implementing regulations at 45 C.F.R. Parts 160 and 164 to maintain the privacy of your PHI, to provide you with this Notice of our legal duties and privacy practices, and to follow the terms of the Notice currently in effect.

To carry out treatment, payment, and administrative operations, we engage business associates — including our electronic health record vendor, payment processor, telecommunications vendors, and a management services organization that provides administrative support — each of which is bound by a written business associate agreement requiring it to safeguard your PHI.

2. How We May Use and Disclose Your Health Information Without Your Authorization

Treatment

We use and disclose your PHI to provide, coordinate, and manage your care. For example, our physician may review your history and laboratory results, transmit prescriptions to a compounding or retail pharmacy, order laboratory testing and receive the results, and consult or coordinate with other providers involved in your care.

Payment

We use and disclose your PHI to obtain payment for the services we provide. For example, we may process a payment card you have authorized us to keep on file, prepare and issue itemized statements or superbills, submit out-of-network claims on your behalf, verify benefits or eligibility, and provide documentation to support payment from a health savings account, flexible spending arrangement, or health reimbursement arrangement.

Health Care Operations

We use and disclose your PHI to operate the Practice and improve the quality of care. For example, we may use PHI for quality assessment, clinician credentialing and oversight, care coordination, training, business management, and general administrative activities.

Business Associates

We may disclose your PHI to business associates that perform services for us — such as recordkeeping, payment processing, communications, and administrative support — only under a written agreement that requires them to protect the privacy and security of your PHI.

3. Other Uses and Disclosures Permitted or Required by Law

We may use or disclose your PHI without your authorization in the following circumstances, to the extent and under the conditions permitted or required by law:

• When required by federal, state, or local law;
• For public health activities, such as preventing or controlling disease and reporting adverse events related to medications or products;
• To appropriate authorities when we reasonably believe you may be a victim of abuse, neglect, or domestic violence;
• For health oversight activities such as audits, investigations, inspections, and licensure;
• In response to a court or administrative order, subpoena, discovery request, or other lawful process;
• For specified law enforcement purposes;
• To coroners, medical examiners, and funeral directors as authorized by law;
• For organ, eye, or tissue donation purposes;
• For research, where permitted and subject to applicable privacy protections;*
• To prevent or lessen a serious and imminent threat to the health or safety of you or the public;
• For specialized government functions, including military and national security activities;
• For workers’ compensation as authorized by law; and
• To correctional institutions or law enforcement officials having lawful custody of an individual.

4. Uses and Disclosures That Require Your Written Authorization

Other uses and disclosures of your PHI not described in this Notice will be made only with your written authorization. In particular, your written authorization is required for:

• Most uses and disclosures of psychotherapy notes, if any are maintained;
• Uses and disclosures of PHI for marketing purposes, except as otherwise permitted by law; and
• Any disclosure that constitutes a sale of PHI.

You may revoke an authorization in writing at any time, except to the extent we have already acted in reliance on it. To revoke, submit a written request to our Privacy Officer at the contact information below.

5. Appointment Reminders and Electronic Communications

Because we deliver care by telehealth, we may contact you by telephone, voicemail, email, and text message (SMS) for treatment-related purposes, including appointment scheduling and reminders, prescription and refill notifications, notice that laboratory results are available, and other communications about your care.

Where we communicate by text message, standard message and data rates may apply, and you may opt out of text reminders at any time by replying STOP or by contacting our office. Opting out of electronic reminders will not affect your eligibility for care or treatment.

6. Your Rights Regarding Your Health Information

You have the following rights with respect to your PHI. To exercise any of these rights, submit a written request to our Privacy Officer.

• Right to request restrictions. You may request restrictions on certain uses and disclosures of your PHI for treatment, payment, or health care operations. We are not required to agree, except that we must agree to a request to restrict disclosure to a health plan of PHI that pertains solely to an item or service for which you have paid us in full out of pocket.
• Right to confidential communications. You may request that we communicate with you by alternative means or at an alternative location, and we will accommodate reasonable requests.
• Right to access. You have the right to inspect and obtain a copy of your PHI in the designated record set, including in electronic form when we maintain it electronically. We may charge a reasonable, cost-based fee as permitted by law.
• Right to amend. You may request that we amend PHI you believe is inaccurate or incomplete. We may deny the request under certain conditions and will explain any denial in writing.
• Right to an accounting of disclosures. You may request a list of certain disclosures of your PHI we have made, as required by law.
• Right to a paper copy. You have the right to obtain a paper copy of this Notice upon request, even if you have agreed to receive it electronically.
• Right to breach notification. You have the right to be notified following a breach of your unsecured PHI.

7. Our Legal Duties

• We are required by law to maintain the privacy and security of your PHI.
• We are required to provide you with this Notice of our legal duties and privacy practices and to abide by the terms of the Notice currently in effect.
• We are required to notify affected individuals following a breach of unsecured PHI.

We reserve the right to change the terms of this Notice and to make the revised Notice effective for all PHI we maintain. If we make a material change, we will post the revised Notice on our website and make it available at our office, and you may obtain a copy upon request.

8. Complaints

If you believe your privacy rights have been violated, you may file a complaint with the Practice by contacting our Privacy Officer at the address below. You may also file a complaint with the Secretary of the U.S. Department of Health and Human Services, Office for Civil Rights:

U.S. Department of Health and Human Services

Office for Civil Rights

200 Independence Avenue, S.W., Washington, D.C. 20201

Toll-free: 1-877-696-6775

Online: https://www.hhs.gov/ocr/complaints/

We will not retaliate against you for filing a complaint.

9. Contact Information

If you have questions about this Privacy Policy, please contact us at +1 239-799-3097

*Resurgens Medical and its affiliated clinics and providers do not nor have any intention to conduct research at this time.