Privacy Policy

Last updated: 3rd July 2026

1. Scope and Relationship to Our HIPAA Notice

This Privacy Policy explains how Resurgens MSO LLC (“Resurgens Medical,” “we,” “us,” or “our”) collects, uses, and shares information through our public website at www.resurgensmedical.com (the “Site”).

This Policy governs information collected through the Site. It does not govern protected health information that we maintain as part of the patient relationship. The use and disclosure of protected health information is governed separately by our Notice of Privacy Practices under the Health Insurance Portability and Accountability Act (“HIPAA”), which is available on the Site and upon request.

2. Information We Collect

Information You Provide

We collect information you submit through the Site, such as your name, email address, telephone number, and any details you include when you complete a contact form, request an appointment or consultation, sign up for communications, or otherwise correspond with us.

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain technical information, including your IP address, device and browser type, operating system, referring and exit pages, the pages you view, and the dates and times of your visits. We collect this information using cookies and similar technologies described below.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, measure traffic, and understand how the Site is used. The categories we may use include:

  • Strictly necessary cookies that are required for the Site to function and cannot be switched off.
  • Analytics cookies that help us understand how visitors interact with the Site (for example, through Google Analytics).
  • Advertising and conversion technologies that help us measure and improve our marketing (for example, through Google or Meta tools), used only where permitted and consistent with applicable law.

We do not deploy advertising or third-party analytics technologies that transmit identifiable health information on authenticated, patient-facing pages such as the patient portal. You can manage non-essential cookies through our cookie banner where presented and through your browser settings; disabling some cookies may affect Site functionality.

4. How We Use Information

We use the information we collect to:

  • Respond to your inquiries and provide the information or services you request;
  • Operate, maintain, secure, and improve the Site;
  • Communicate with you about appointments, services, and updates you have requested;
  • Measure and analyze Site usage and the effectiveness of our communications; and
  • Comply with legal obligations and protect our rights and the safety of others.

5. How We Share Information

We may share information as follows:

  • Service providers. With vendors that perform services on our behalf — such as website hosting, analytics, email delivery, and text-messaging — under contracts that limit their use of the information to providing those services.
  • Legal and safety. When required by law or legal process, to enforce our agreements, or to protect the rights, property, or safety of our patients, our workforce, or the public.
  • Business transfers. In connection with a merger, financing, acquisition, or similar transaction, subject to appropriate protections.

We do not sell your personal information. Mobile information and text-messaging (SMS) consent will not be shared with, or sold to, any third party or affiliate for that party’s own marketing purposes. All categories of personal information are subject to this exclusion.

6. Text Messaging (SMS) Terms

If you provide your mobile number and opt in, you consent to receive text messages from us related to the purpose for which you provided it (for example, appointment scheduling, reminders, and service updates).

  • Consent to receive text messages is not a condition of purchasing any goods or services.
  • Message frequency varies. Message and data rates may apply.
  • Reply STOP to unsubscribe at any time, or HELP for assistance.
  • Carriers are not liable for delayed or undelivered messages.
  • Your mobile opt-in information is handled as described in Section 5 and is not shared or sold for third-party marketing.

7. Email Communications

If you sign up to receive emails from us, you may unsubscribe at any time using the link in any message or by contacting us. We will honor opt-out requests consistent with the CAN-SPAM Act and applicable law.

8. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect through the Site. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

9. Third-Party Links

The Site may contain links to third-party websites and services that we do not control. This Policy does not apply to those third parties, and we encourage you to review their privacy notices.

10. Children’s Privacy

The Site is intended for adults 18 years of age and older and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

11. Your Privacy Choices

You may control cookies through our cookie banner where presented and through your browser settings. Some browsers offer a “Do Not Track” setting; because no common industry standard exists, the Site does not currently respond to those signals.

Depending on your state of residence, you may have additional rights regarding your personal information. We will respond to verifiable requests as required by applicable law. To make a request, contact us using the information below.

12. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the “Effective Date” above and post the updated Policy on the Site. Your continued use of the Site after the changes take effect constitutes acceptance of the revised Policy.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at +12397993097

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